Stewardship Property Solutions
Why Choose SPS?
We treat residents with the respect and dignity they deserve. We accomplish this by making ourselves available 24/7 for maintenance and resident issues. Every year, we send out countless birthday, sympathy and congratulation cards to show residents that they’re genuinely cared about and valued, among other personalized gestures on behalf of our clients. We will always treat residents as we would like to be treated.
Within the leadership team we have over thirty years of experience purchasing, selling, and managing both residential and commercial real estate.
We offer our clients a hassle-free, once-a-month transaction. This transaction will include a monthly profit and loss report, an invoice, or a payment. This avoids numerous invoices, checks, reports, or communications when unnecessary.
We currently manage and maintain over 250 residential/commercial units within an approximate 40-mile radius of Massillon, Ohio.
We only use licensed and insured realtors to handle resident management, post eviction notices, sign leases, etc.
We use a strategically blended approach (in-house team vs. sub-contractors) when it comes to maintenance tasks. We primarily use licensed electricians and plumbers to handle building maintenance.
We have long term working relationships with real estate and eviction attorneys in Wayne, Stark, Summit, Tuscarawas, and Holmes counties that we’re happy to make available to you whenever needed.
Client Services Offered
Full “ownership approach”management
Scouting of new prospect properties
Facilitate legal and accounting related tasks
Monthly or annual strategy, planning and review meetings upon request
Rent collection and tracking
Handling of evictions (Please see FAQ for details)
Monthly and annual reports generated
Basic set up of tenant relationship and correspondence
Signing and renewing of leases
Full property maintenance-coordination, scheduling and completion
Resident Support (Please see Why Choose SPS? for details)
24 Hour Client Portal Access: As an owner, you will have 24-hour online access to a client portal so you are able to view live financial reports and service issues being worked on. We actively work to provide before and after photos of renovations and repairs so you have visibility to the improvements being made to your property. ese can be found through your online access as well.
Access to Andy and Merle for Investing Counsel and Input: Andy and Merle continue to be passionate about walking alongside each client to help accomplish personalized goals. ey are happy to meet periodically with you to brainstorm the best next steps in your investing career. is is a service billed out to non-clients at $140.00 per hour.
Still have questions?
Read through our FAQs to see if we can answer them for you...
Q: Will you handle evictions?
A: Only an owner or an attorney can file a complaint and prosecute a forcible entry and eviction in court. While your account manager at SPS can serve the required notice and testify on behalf of the owner, they may not file the complaint or appear on behalf of the owner in the appropriate court. Please be aware that an attorney will have to be involved in any eviction action.
Q: Why do I have to pay for a (maintenance) trip fee?
A: We have carefully calculated the average prep time needed to gather materials and the internal time spent coordinating with the tenant to get the job scheduled. We arrived at the lowest price we were comfortable offering. This fee does include driving time to and from your property.
Q: Can I handle my own maintenance tasks?
A: In the past, our team and residents have experienced some frustrations when owners have handled maintenance and SPS handled the remaining management tasks. We feel we can serve residents most efficiently with SPS facilitating communication and execution of maintenance requests. Because of this and our aggressively low management fee structure, we are unable to split our services and allow a client to address their own maintenance tasks.
Q: Are you insured to protect me against potential lawsuits?
A: We require our tenant and maintenance managers to provide us ongoing proof of liability insurance
for themselves and their employees. In addition, SPS carries a significant insurance policy to protect you, the owner, and us as a company against employee errors and omissions, dishonesty, and fidelity related incidents. We do, however, require that you as the owner carry a separate insurance policy that fully covers you against tenant negligence or lawsuit claims, structural/building replacement and all other typical property owner insurance related concerns.
Q: What areas do you manage properties in?
A: We prefer to stay within an approximate thirty mile radius of Massillon, Ohio. Many of our team members and currently managed properties are within this area. We will consider properties within the following areas—Massillon, Canton, Strasburg, Dover, New Philadelphia, Orrville, Medina, Wooster, and Millersburg.